Ordering was a breeze and extremely fast delivery. My dog loves the food, it smells pretty good in the sack and it looks a quality product. I should know, as I've tried various dry dog foods over the decades as a dog owner. My Shorkie weighs 4kg, so I ordered the small biscuit version. The biscuits really are tiny and have helped to stop her choking when eating them. I will definitely be ordering the same again, I cannot rate this company and the standard of their food, highly enough. Also, the price is extremely reasonable.